TonyF

My Mum's is a diesel and has had the new bar installed.

I wonder how many people are affected. I haven't looked through all the data on https://www.howmanyleft.co.uk/vehicle/jeep_cherokee_2.5_crd_limited at the various types at least 10,000 of which probably 90% have tow bars - that is a lot of unhappy customers. Ok they may not be in the market for a new car but they would be looking for a newer replacement in future, If Jeep cant sell used cars any more, selling new ones will be tricky. Haven't seen in it in mainstream media yet but news of this will spread and fast. Tony

My Mum has a 2006 cherokee which she purchased on my recommendation for towing her horse box. It is in today and the tow bar fails the test - they are fitting the cross member and putting the now worthless tow bar in the boot. It is disgusting that JEEP UK couldn't come up with an alternative tow solution - they claim the US solution doesn't meet the UK specs (could be hitch height etc.) I know trailers from the USA cannot be used here either without adaptation. Whilst this jeep was purchased from outside the network we were generally pleased with it and I was considering a new jeep (a LWB Wrangler - ironically I didn't buy it because of the low tow weight ability - why is it so poor?), Certainly would need some convincing now and I imagine it will also be a massive PR disaster when the news of this spreads. Low resale values are not going to help them sell new cars. The dealer said they cannot offer a replacement that fits but offered a contact locally who managed to get a bar that does meet the spec for a similarly affected Grand Cherokee. Not contacted Jeep yet, but intend to email later today - don't suppose it will do much good. Resolving it properly would have generated untold goodwill, or at minimum working with an after market manufacturer to be able to offer a solution at subsidised or trade cost.