rose1081
-
Posts
9 -
Joined
-
Last visited
-
But their original recall instructions to their own dealerships made no mention of checking the make or model to ensure it was up to any impact standards. So what are they going to do with all the ones they passed? Recall the recall? Or just stop towtrust selling a bar that fits? Most akward company I've ever dealt with. Immensely dislike jeep!
-
I'm ordering mine tomorrow. Exhast seems to be in the way of one of the top bolts, so looks like we may have to remove wheel. my driveway is pretty cold right now, but husband thinks we can get it fitted so ill keep you all posted on progress Hopefully we have a solution and I can carry on making towing plans
-
I'm not sure where to spread the news though? Where else do we publish this?
-
I've called twice but have no case number..
-
That's great! Can I ask where you got the towbar/ which one you got? Thanks
-
Ah so you are the janet from CTR? Thats not great if the letter is "strongly suggesting". I think they are hoping we all go away. Because honestly with where my towbar attaches I'm not sure they could fit one with enough clearance. I'm not hopeful of a resolution. I'm going to put my appointment in for January. As I appreciate I need to do something and can't just ignore the recall. It's so frustrating.
-
I'm going to attempt to call jeep customer service again today. Not sure where it will get me. Also contacted citizens advice who sent me a nice long email plus this link about the sale of goods act: http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_products_e/faulty_goods_e/faulty_goods.htm
-
Hi janet! Which forum was it where those not having the recall done were refused insurance? I understand if you sign the waiver but then that's on you I guess.
-
Just joined to follow this discussing. I'm also looking at custom towbars as none of the standard ones available pass the regulations.