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furrytyke

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  1. Hello all. Having posted on here regarding the N46 Recall, and how it is affected me, I continued to follow the threads and use this as a guide to the current state of play. Firstly may I pass on thanks to the staff at Tow Trust for their endeavours regarding this situation. I feel however, it is right that we should stand by JanetBrown's comments in the solution to the problem. It is the Fiat/jeep group which rendered my vehicle UNFIT FOR PURPOSE, (ie: I cannot tow my caravan), and not Tow Trust. Therefore, why should I or any other owner have to pay for THEIR mistake. And as an addition, I had my aftermarket hitch fitted in August of this year at a cost of £280. By the end of October it had been removed and replace by the cross member. Can someone JUSTIFY why I should have to pay another £250 to clean up someone else's mess. I understand that people need to tow, but in my opinion feel that this would give fiat/jeep the easy way out.
  2. Hi rose1081. I don't know about forums regarding the validity of insurance when signing the waiver, but I can tell you this for definate. When I was told my KJ had failed the inspection on 31/10/14 and needed a cross member or sign the waiver, I immediately contacted my insurance company AXA for advice. The lady i spoke to took all my details about the issue and passed it to their policy underwriters. A few days after this call, I received a call back from AXA. Their stance was this, "if I did not have the work carried out as deemed necessary in accordance with the safety recall then my offer of renewal of insurance due 10/11/14 would be withdrawn and no new offer would be made". I think that clearly tells us the position of insurance companies regarding the N46 recall. Cheers Furrytyke
  3. Hello people. Here is something to ponder.................................. "My towbar has been removed from my KJ and the cross member as shown in a photo in one of my previous posts has been fitted. Now, I cannot tow my caravan. However, on the cross member there is an attachment loop for recovery purposes. So, if this cross member can be used for one method of towing, WHY wasn't it designed for the other method of towing. INTERESTING?????"
  4. Update!!!!! Today I have spoken with the VOSA official who is co-ordinating the N46 recall. The towbar fitted by Jeep America does not conform to European standards and therefore cannot be fitted to UK based vehicles. Also, at present there is no towbar on the market which meets the requirements of the safety recall. Thus, you get the cross member fitment only. VOSA are in continuing discussion with Jeep trying to find solutions.
  5. More info that may help. Having been to the dealership, I visited a local independent towbar specialist. I explained the issue to him. Until I spoke to him, he was unaware of the issues surrounding the Jeep. One good piece of advice he did give was to contact VOSA recall department on Monday and discuss the matter with them. This i shall be doing. I will post any information I receive.
  6. Hello all. I am new to this site, but feel compelled to add my feelings regarding the N46 recall. A little potted history first. In September 2013, I purchased a 2004 Jeep Cherokee to tow my caravan and transport my dog. On Saturday 16th August 2014, I had an aftermarket type approved towbar fitted (cost £280), to the existing mounting points without any modifications. Then on Friday 10th October 2014, I arrived home from work to find a letter regarding a safety recall on my vehicle. I contacted my local Jeep dealer, Pentagon in Barnsley and arranged for the inspection to be carried out. On Friday, 31st October 2014, this inspection was carried out. The result was that my vehicle required the existing towbar to be removed (with the electrics being left in situ and securely fastened under the vehicle), and the 'cross member' fitted as stated in the recall notification. During a conversation with the dealer, I was informed that my existing towbar could not be refitted. However, Jeep could supply a new towbar at a cost of £1600. Yes you read that correctly. I was also offered the opportunity to sign a waiver against having this work carried out. Having voiced my disgust at the matter, I agreed to let the fitting of the 'cross member' go ahead. My reason for this is, being a professional driver I understand the requirement for safety on the road. However, I did inform the dealership that the concerns raised would be taken further. On completion of this conversation, I took the following steps: Contacting: 1. Citizens Advice. No definitive action, but some guidance as to which agencies may help. 2. My present car insurance company regarding the legalities of the waiver. I received a call back from them on Tuesday 4th November 2014. They were quite clear in the fact that should I sign the waiver offered by the dealer then they would withdraw the offer of insurance renewal which is due on 10th November 2014. 3. A free legal advice line. Although this was not their field they said they would forward some information. I am still waiting. 4. Jeep Customer Services in Slough. The lady I spoke to said, 'they had no information regarding towbars and that as Jeep in UK was part of Jeep Europe, any corrections or fittings done by Jeep America have no bearing what happens over here. Further, my feelings would be noted'. Yesterday, I received a telephone call from the dealership to inform me that the 'cross member' for the modification had arrived and the work would be carried out on Thursday 13th November 2014. Today, I have been to the dealer to see this wonder part. Low and behold, a towbar mounting without the facility for a hitch. I am gob-smacked at this and would welcome any advice from others with the same issues.
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